E3SUPPLY Return Policy 

If you are not entirely satisfied with your purchase, we’re here to help. 

• If an item is missing, damaged or an incorrect item has been received you must advise us within 48 hours of delivery confirmation. If we are not advised within 48 hours we will not compensate or replace the item(s)
• We accept returns for exchange or refund 30 calendar days after an item was delivered. At our sole discretion after 30 calendar days, we will offer an exchange or refund. 
• To be eligible for a return, your item must be unused and in the same condition that you received it. 
• Your item must be in the original packaging and placed inside another/additional shipping box or package. 
• Your item needs to have the receipt or proof of purchase. 
• If a returned item is found to be in a condition that can not be restocked, the customer can then choose to have the item returned back to them. If so the customer will be responsible for shipping charges for the return. No refund will be issued. 
• RMA numbers expire 30 days after the date issued. If equipment is received after the RMA number expires, it may be refused.  Returns without an RMA number may be refused/returned back to the shipper at their expense
• Returned items must be sent via insured, prepaid shipping. Make sure your shipping method has some sort of tracking of your package.

E3SUPPLY 30 Days Guarantee 

We guarantee the quality and reliability of E3SUPPLY products. We have absolute confidence in our products. And when you buy them, we want you to be confident too. That’s why we’re making a quality and reliability guarantee to all our customers – a promise that our products won’t let you down. 

To assist us with constantly improving our products, we will need the product back, and we will need to know what happened. Pictures and or videos of the quality issue will help to expedite the process. 

Return Exceptions 

• Brand New OEM keys can not be returned unless noted otherwise. 

Are there any charges for return? 

• All returns are subject to inspection.
• Refunds will be given in to the same payment method. 
• Original shipping charges are non-refundable. 
• You are responsible for return shipping charges unless noted otherwise.

All returns must be mailed to: 

E3SUPPLY

ATTENTION: Returns Department / RMA# 

1831 E INDIAN SCHOOL RD, PHONIX, AZ 85016, UNITED STATES

Refunds 

Refunds will be processed within 5 business days. In most cases, we will need to refund via the same payment method. When a credit card was used, refunds must be made back to the same credit card account. Please note it may take 5-7 business days for it to display on your credit card statement.